These Terms & Conditions (“Terms”) govern all services provided by German Cars From Japan (“we”, “our”, “us”) to customers (“you”, “your”). By placing an order or using our services, you agree to be bound by these Terms. Please read them carefully before proceeding.
1. Services Provided
1.1 We specialise in sourcing and importing pre-owned German vehicles from Japan into the United Kingdom.
1.2 Our services include sourcing, bidding, arranging shipping, compliance checks, and, upon request, optional MOTs and vehicle servicing.
1.3 While we endeavour to meet all customer preferences, availability is dependent on the Japanese market and cannot be guaranteed.
2. Ordering & Deposits
2.1 To begin sourcing, you must provide details of the vehicle you are looking for, including budget, specifications, and preferences.
2.2 A deposit will be required to secure our services and authorise bidding on your behalf.
2.3 Deposits are non-refundable unless otherwise stated in writing. If a vehicle is not successfully sourced within an agreed timeframe, we may, at our discretion, transfer the deposit to a future bid.
2.4 Final purchase costs will include the winning bid price plus associated fees (see Section 5).
3. Sourcing & Bidding
3.1 We act on your instructions when bidding. You set a maximum budget, and we will not exceed this without your prior approval.
3.2 Auction outcomes are outside our control, and we cannot guarantee success on the first attempt.
3.3 If unsuccessful, we will continue sourcing until a suitable alternative is found.
4. Shipping & Import Process
4.1 Once a vehicle has been secured, we arrange shipping and importation into the UK.
4.2 Shipping timescales vary depending on vessel schedules, customs clearance, and unforeseen delays. We cannot be held liable for delays outside our control.
4.3 Risk passes to you once the vehicle arrives in the UK and is released from port or storage facilities.
5. Fees & Payments
5.1 You will receive a breakdown of all costs, including:
-
Vehicle purchase price (winning bid)
-
Auction fees (if applicable)
-
Shipping charges
-
Customs duty & VAT
-
Our service fee
5.2 All payments must be made in full and cleared before the vehicle is released to you.
5.3 Failure to pay outstanding balances within agreed timescales may result in storage fees or cancellation of the order.
6. Compliance & Registration
6.1 Imported vehicles may require modifications, inspections, or testing to comply with UK road safety and emissions regulations.
6.2 We manage this process on your behalf, but final registration with the DVLA is your responsibility unless agreed otherwise in writing.
6.3 Additional costs may apply for compliance work, MOTs, or related services.
7. Vehicle Condition & Inspections
7.1 All vehicles are sourced through reputable Japanese auction houses and sellers, where condition reports are provided.
7.2 While we take every effort to verify details, vehicles are sold on an “as-is” basis, and minor cosmetic or mechanical issues may exist.
7.3 Upon arrival in the UK, you may request an MOT, servicing, or further inspection at additional cost.
8. Customer Responsibilities
8.1 You must provide accurate information when submitting an order, including budget and vehicle preferences.
8.2 You are responsible for ensuring funds are available for deposits, final payments, taxes, and duties.
8.3 You must collect your vehicle promptly once notified of availability in the UK to avoid additional storage charges.
9. Liability
9.1 We are not liable for:
-
Delays in sourcing, shipping, or customs clearance
-
Auction inaccuracies or misdescriptions provided by third parties
-
Mechanical or cosmetic issues arising after purchase
9.2 Our liability is limited to the total amount of fees paid directly to us for our services.
9.3 Nothing in these Terms limits liability for fraud, negligence, or any liability that cannot be excluded under UK law.
10. Cancellation & Refunds
10.1 Deposits are non-refundable unless otherwise stated.
10.2 If you cancel after a successful bid, you remain liable for all costs incurred up to that point.
10.3 Refunds, where applicable, will be processed within 14 working days.
11. Aftercare & Optional Services
11.1 We offer optional services such as MOTs, servicing, and inspections at your request.
11.2 These services are charged separately and must be settled before completion.
11.3 Recommendations made during servicing or inspections are advisory, and it is your responsibility to carry out any required repairs.
12. Governing Law
12.1 These Terms are governed by and construed in accordance with the laws of England and Wales.
12.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Amendments
13.1 We reserve the right to update or amend these Terms at any time.
13.2 Updated versions will be published on our website and apply to all future services.