Question 1

What exactly do you do?

Accepted Answer

We specialise in sourcing pre-owned German cars (VW, Porsche, Mercedes-Benz, BMW, Audi, Alpina, and RUF) directly from Japan and importing them into the UK. This gives customers access to rare models, low-mileage examples, and cars often in better condition than those available locally.
Our service covers everything from sourcing and bidding to shipping, compliance checks, MOTs, and even servicing — giving you a complete solution.

Question 2

Why import German cars from Japan instead of buying from the UK?

Accepted Answer

Japanese cars are renowned for being well-maintained due to strict inspection laws (Shaken system), which ensures they’re serviced regularly and kept in excellent condition. Many imports also have lower mileage compared to UK cars of the same age.

Question 3

Do you only import German cars?

Accepted Answer

Yes — our focus is 100% on German manufacturers. By specialising, we can provide the expertise and contacts necessary to source the best-condition BMWs, Audis, Porsches, and more.
This also allows us to offer a more personalised service, as we know exactly what to look out for with each brand and model.

Question 4

How do I get started?

Accepted Answer

Simply fill out our online order form with the car you’re looking for, your budget, and any other preferences. Our team then searches available stock in Japan to match your requirements.

If we find a suitable option, we’ll contact you to discuss next steps, take a deposit, and begin the process of bidding and shipping.

Question 5

How much deposit do I need to pay?

Accepted Answer

We take a deposit to secure the service once we’ve located a car that fits your needs. This deposit shows commitment and allows us to enter the bidding process on your behalf.
The exact amount depends on the vehicle and service level, but it is always put toward your final purchase price.

Question 6

What happens if you don’t find the car I want?

Accepted Answer

If we’re unable to source the exact car you’re after, we’ll keep searching within your budget range and preferences until we find a close match.
Our aim is to get you the best possible option without compromising on quality, so we maintain constant communication to ensure you’re happy at every step.

Question 7

Is the deposit refundable?

Accepted Answer

Deposits are generally non-refundable once a bid is placed, as it secures your position in the Japanese auction or dealer process.

However, if a car cannot be sourced or if we fail to find a suitable option within your budget and specifications, we work with you to either refund the deposit or roll it over toward a future purchase.

Question 8

Can I change my order after submission?

Accepted Answer

Yes — you can update your preferences, budget, or vehicle specifications before a deposit is taken or before a bid is placed.
After the bidding process has started, changes may be limited, as adjustments could affect the bidding strategy or sourcing options. Our team will guide you on what’s possible.

Question 9

What checks are needed?

Accepted Answer

Imported vehicles must pass checks to ensure compliance with UK road safety and emissions standards. This often includes adjustments to lights, speedometers, and emissions equipment.
We handle all these checks so your car is ready to pass its MOT and be fully road-legal.

Question 10

Can you register the car with the DVLA?

Accepted Answer

Yes — we provide a full DVLA registration service. This includes submitting forms, completing required inspections, and ensuring your car is ready for UK plates.
This saves you the hassle of navigating the paperwork and ensures everything is handled correctly.

Question 11

Will my imported car need modifications?

Accepted Answer

In some cases, yes. For example, headlights may need to be adjusted for left-hand UK traffic, and the speedometer may need conversion from km/h to mph.
We advise you of any changes needed and carry out the work as part of our service.

Question 12

Do imported cars cost more to insure?

Accepted Answer

Insurance costs can vary depending on the car and insurer, but many customers find premiums comparable to UK-purchased cars.
We can provide guidance on choosing insurers familiar with imports.

Question 13

Can you help with parts or maintenance for imported German cars?

Accepted Answer

Yes — we can source genuine or approved parts for your vehicle and advise on necessary maintenance. This includes items like brake components, filters, fluids, and other brand-specific parts.
Our team can also guide you on the best servicing options to keep your imported car in excellent condition and ensure it continues to perform as intended on UK roads.

Question 14

Can you source parts for imported German cars?

Accepted Answer

Yes — we have access to OEM parts for all major German manufacturers, including rare models like Alpina and RUF.
This ensures your car remains in top condition throughout its ownership.

Question 15

Do you offer MOT testing for imported cars?

Accepted Answer

Yes — once your car arrives, we can carry out a full MOT test tailored for imported vehicles.
This ensures compliance with UK standards and highlights any adjustments needed.

Question 16

Can you service my car after import?

Accepted Answer

Absolutely. We provide ongoing servicing and maintenance, including oil changes, brake servicing, diagnostics, and repairs.
Our focus on German cars means we use brand-specific knowledge and equipment for the best results.

Question 17

How do you check the condition of the car?

Accepted Answer

We inspect the vehicle on arrival for shipping damage, hidden faults, or wear.
This gives you confidence that the car you receive is in the best possible condition.

Question 18

How do you source cars in Japan?

Accepted Answer

We work with a network of trusted partners, auction houses, and dealerships in Japan to find the best examples of German vehicles.

Our team reviews condition reports, photos, and history checks before presenting any options to you — ensuring only high-quality cars make it through the shortlist.

Question 19

How does the bidding process work?

Accepted Answer

Once you approve a vehicle, we enter the auction bidding process in Japan on your behalf. Our experience helps us secure cars at fair prices while avoiding overpaying.

If the bid is successful, we immediately arrange shipping. If unsuccessful, we continue searching until we secure the right car.

Question 20

Do I have any say in the bidding?

Accepted Answer

Yes — you set the budget range and preferences before we bid, so there are no surprises. We never bid without your approval.
We provide updates throughout the process, keeping you informed at all times.

Question 21

Can you source rare or specialist models like Alpina or RUF?

Accepted Answer

Absolutely — our network and expertise extend to rare German performance vehicles.
We know what to look for in condition reports and auction sheets to ensure these specialist cars meet the highest standards before bidding.

Question 22

How do you verify the car’s condition before bidding?

Accepted Answer

We review detailed Japanese auction sheets which provide ratings for body condition, interior, engine, and overall mileage.
Additionally, we request photographs and maintenance history to ensure there are no hidden surprises before a bid is placed.

Question 23

How long does shipping take?

Accepted Answer

On average, shipping from Japan to the UK takes 12 weeks, depending on the route, shipping schedule, and port clearance times.

We keep you updated throughout, so you always know where your car is and when to expect it.

Question 24

How do you protect the car during shipping?

Accepted Answer

We use professional vehicle shipping services with secure containers or RORO (roll-on/roll-off) transport, depending on the vehicle type and your preference.
All vehicles are inspected before departure and again upon arrival to ensure condition is preserved.

Question 25

Do I have to handle customs and paperwork?

Accepted Answer

No — we manage all customs clearance and import paperwork for you. This includes taxes, duties, and documentation required to bring the car legally into the UK.
This ensures a smooth process without you needing to worry about the red tape.

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